Embedded Files
IT SERVICE MANAGEMENT SPECIALIST
IT SERVICE MANAGEMENT SPECIALIST
Senior IT Engineer with extensive experience working as an IT Operations Specialist, Team Leader, Knowledge Base Specialist, and IT Service Management Specialist. Accustomed to handling IT support, managing IT projects, and assisting different departments through the provision of IT processes and applications.
SKILLS
SKILLS
❖ ITIL & IT Service Management
❖ Leadership and Teamwork
❖ IT Operations & Security
❖ Knowledge Base Management
❖ Customer Service
❖ ServiceNow, Linux, Databases, JavaScript, Python, Power Shell, Splunk, Windows Servers, Oracle, Office 365, Active Directory, Intune, Azure, Okta, AWS, Cloud.
NOTE: To obtain additional details regarding my diverse skills and background, feel free to reach out to me via the "Contact Me" section below. I will provide you with my latest and most updated resume.
CERTIFICATIONS
CERTIFICATIONS
❖ ITIL Foundation V4
❖ ServiceNow System Administrator
❖ Six Sigma White Belt
❖ Lean White Belt
❖ Lean Yellow Belt
❖ CISA Certified System Information Auditor
❖ Ignition 8.1 Core
NOTE: To see the certificates of completion, or for more certifications, please visit this link Certifications. You can find more certifications which do not provide a certificate of completion on my LinkedIn.
LANGUAGES
LANGUAGES
❖ Italian - Native Speaker
❖ English - Expert Fluency Native Level
❖ Deutsch - Working Fluency A2 Level
❖ Spanish - Working Fluency A2 Level
EDUCATION
EDUCATION
❖ Associate degree in Marketing and Management at University of Messina
❖ Certificate Diploma in Tech International Business at Silicon Valley University
CONTACT ME
CONTACT ME
feel free to contact me for further information and for an updated resume at gambadoroandrea91@outlook.com or visit my LinkedIn Profile.
feel free to contact me for further information and for an updated resume at gambadoroandrea91@outlook.com or visit my LinkedIn Profile.
Page updated
Google Sites
Report abuse